Refund Policy
Thank you for choosing Fitathome for your fitness coaching needs. We strive to provide valuable services to help you achieve your health and wellness goals. Please read our refund policy carefully.
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Refund Eligibility:
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To be eligible for a refund, you must have purchased a package greater than 10 sessions.
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You have not used more than 10% of the clips of the package you have purached
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Time Frame:
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Refund requests must be submitted within 30 days of the initial purchase date
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Refund Process:
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To request a refund, please send an email to fitathome.norway@gmail.com.
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In the email, provide your full name, purchase details, and the reason for requesting a refund.
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Refund requests will be processed and credited within 10 business days upon receipt of the email.
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Refund Amount:​
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You will receive the complete amount which corresponds to the number of remaining clips
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Non-Refundable Items or Services:
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If you have already used more than 10% of the package​
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Communication of Dissatisfaction:
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Clients are expected to clearly communicate in writing via email or sms any reasons for dissatisfaction.
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Exceptions:
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No exceptions will be made.
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We appreciate your understanding and cooperation. If you have any questions or concerns regarding this refund policy, feel free to reach out to us at sagarsenguptafitness@gmail.com.
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Thank you for choosing Fitathome for your fitness journey.
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Sincerely,
Mr Sagar Sengupta
Fitathome